ISSN 2097-5724 CN 61-1535/R 主管·主办:陕西省疾病预防控制中心
疾病预防与控制 Disease Prevention and Control 医学学术期刊 双月刊
2025-05-029 预防医学研究 2025, (05)

基于计划 - 执行 - 检查 - 改进循环管理对口腔疾病防治过程中的效用研究

重庆市梁平区人民医院

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摘要

摘要:目的 本研究旨在探索计划 - 执行 - 检查 - 改进(PDCA)循环管理在口腔疾病防治过程中发挥的作用。 方法 本研究纳入 2023 年 10 月至 2025 年 1 月重庆市梁平区人民医院及社区卫生服务中心的 138 名医护人员作为 研究对象,并按照随机数字表法将研究对象随机分为研究组和对照组,每组各 69 例。对于研究组的医护人员采 用 PDCA 循环管理的方法,而对照组采用常规管理的方法,比较两组的医务人员培训考核评分、对口腔疾病防治 质量影响、患者满意度和医护人员参与培训率的差异。结果 相较于对照组,研究组的理论考核分数与操作考核 分数、防治质量评分总分(防治质量、宣传教育、人员资质)、医护人员培训参与率及对医护人员患者教育满意度均显著增高,差异具有统计学意义(P<0.05)。结论 采用计划 - 执行 - 检查 - 改进循环方式对医护人员进行管理,可以有效提高医护人员的整体素质,极大的促进患者对于护理的满意度,进而提高患者的生活质量。

Abstract

Abstract: Objective This study aims to investigate the effectiveness of the plan-do-check-act (PDCA) cycle management in the prevention and treatment of oral diseases. Methods This study enrolled 138 health-care professionals from Chongqing Liangping District People’s Hospital and local community health service centers (October 2023-January 2025) as participants. Through computer-generated randomization, subjects were allocated equally into two groups (n= 69/group): an experimental group receiving PDCA-based interventions and a control group maintaining conventional workflows. Key outcome measures—including training competency assessments, clinical efficacy in oral disease prevention/treatment, patient satisfaction indices, and training engagement rates—were systematically assessed and compared across cohorts. Results Compared with the control group, the theoretical assessment scores, operational assessment scores, total score of prevention and treatment quality assessment (including prevention and treatment quality, publicity and education, personnel qualifications), the participation rate of medical staff training, and the satisfaction rate of patients’ education by medical staff in the study group were all significantly higher, and the differences were statistically significant (P<0.05). Conclusion The structured application of the PDCA cycle throughout clinical operations demonstrates significant potential for optimizing healthcare workforce competencies. This systematic approach contributes to measurable improvements in patient care satisfaction indices, culminating in the enhancement of treatment outcomes and ultimately augmenting health-related quality of life metrics.

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[1]陈瑶,陈晓琴.基于计划 - 执行 - 检查 - 改进循环管理对口腔疾病防治过程中的效用研究[J],2025,01(05):.