中药房药师在优质中药学服务中的职能体现

Objective To analyze the functional manifestation of pharmacists in Traditional Chinese Medicine pharmacies in providing high-quality Traditional Chinese Medicine(TCM) services, and to clarify the impact of pharmaceutical service guidance on improving the rational application effect of Traditional Chinese Medicine. Methods From January to December 2023, the conventional drug service model was implemented, with 420 prescriptions selected. From January to December 2024, the high-quality TCM service model was implemented, involving 420 patients with prescriptions. A total of 30 TCM pharmacists participated in both phases, evaluating the quality of pharmaceutical services, the rate of incorrect TCM prescriptions, pharmacists' responses to adverse drug reactions, knowledge assessment results, and related outcomes such as medication adverse reactions before and after implementation. Results After implementation, the scores of pharmaceutical service quality, the relevant situations of Traditional Chinese Medicine pharmacists on adverse reactions, and the assessment results of Traditional Chinese Medicine pharmacists' knowledge were all higher than those before implementation(P<0.05). After implementation, the rate of incorrect prescriptions for Traditional Chinese Medicine and the incidence of adverse drug reactions were lower than those before implementation(P<0.05). Conclusion By implementing the high-quality Traditional Chinese Medicine service model of pharmacists in the Traditional Chinese Medicine pharmacy, the quality of pharmaceutical services can be effectively improved and the rate of incorrect prescriptions for Traditional Chinese Medicine can be reduced. Meanwhile, this service model has prominent advantages in enhancing the assessment results of Traditional Chinese Medicine pharmacists on the relevant situations and knowledge of adverse reactions, which can significantly reduce the risk of adverse drug reactions and improve the safety and rationality of medication.